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Fresh 'n Rebel | Customer Service | Support
Category
Returns
Returns
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Why do I have to pay for returns?
How can I return my online order?
Do you accept returns for both defective and non-defective products?
Do you charge a restocking fee?
Do you have a store where I can return my product, or is return by post the only option?
Do I need to print my return label? I don’t have a printer.
Can I exchange my product?
In what condition must the product be to return it under the right of withdrawal?
How long do I have to return my order?
How are returns related to CO₂ emissions?
I didn’t receive a return form in my package, what now?
I registered my return but didn’t receive a barcode.
I registered an item for return but want to keep it.
I registered an item for return but want to register another item.
Can I combine multiple orders in one return package?
What do I need to return?
I ordered the wrong item, can I change my order?
I returned my package X number of days ago but haven't received a refund yet, what now?
Through which payment method will I receive the refund?
Do I reveice a notification about my return status?
How long does it take to receive my refund?
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