Order
- Placing my order went wrong, and now my discount code is no longer valid, what now?
- How do I place an order?
- What payment methods are available?
- Can I pay afterwards?
- How do I add a discount code?
- My discount code is not working, what now?
Warranty
- What is the legal warranty?
- How long is the warranty period for Fresh 'n Rebel products?
- What should I do if my product doesn't work as promised?
- Does the warranty become void if you open your product yourself?
- How do I make a warranty claim?
- What is not covered by the warranty?
Returns
- What do I need to return?
- I ordered the wrong item, can I change my order?
- I returned my package X number of days ago but haven't received a refund yet, what now?
- Through which payment method will I receive the refund?
- Do I reveice a notification about my return status?
- How long does it take to receive my refund?
Account
- How can I delete my account?
- I forgot my password. How can I reset it?
- My password is not working. What should I do?
- I did not receive a password reset email. What should I do?
- How do I change my email address associated with my account?
- How can I update my account information, including name, email, and customer type?