We are sorry to hear that according to the track and trace your order has been delivered but nothing has been received. First, we recommend checking around your house to see if the order may have been delivered to a neighbor or another location.
If the order is still not found, please contact us by creating a ticket here. Don't forget to mention your track and trace number and your order number (F.......) so we can assist you directly. We will then have to start an investigation with the shipping company (PostNL, DHL, DPD, etc.) to find out what happened to your order. We are ready to assist you!
Translation generated by AI.