Can't connect your Smart Finder to the Google Find Hub network? Don't worry! This can often be resolved quickly. Follow the steps below and then try connecting again.
- Make sure your Android phone is updated to the latest software version. Also check that Bluetooth, Location Services and internet are enabled.
- Check that the Google Find Hub network is enabled in your phone's settings. For the best experience, select "With network in all areas" and make sure scanning for nearby devices is enabled.
- Check that the battery is inserted correctly and that your Smart Finder is switched on. Press the function button twice. Do you hear a beep? Then your Smart Finder is switched on.
- Still no connection? Reset your Smart Finder. First remove the Smart Finder from the Google Find Hub app if it is already linked there. Then press the function button four times in quick succession, and hold it down the fifth time until you hear a sound.
If your Smart Finder is not connected within ten minutes, it will switch off automatically. Switch the Smart Finder on again and repeat the steps for connecting to Google Find Hub.
Still no luck? Create a ticket via our contact form. Our customer service team will be happy to help you further!
Translation generated by AI.