Can't connect your Smart Finder to the Apple Find My network? Don't worry! This can often be resolved quickly. Follow the steps below and then try connecting again.
- Make sure your iPhone or iPad is updated to the latest version of iOS or iPadOS. Also check that Bluetooth is enabled.
- Check that the battery is inserted correctly and that your Smart Finder is switched on. Press the function button twice. Do you hear a beep? Then your Smart Finder is switched on.
- Still no connection? Reset your Smart Finder. First remove the Smart Finder from the Find My app if it is already linked there. Then press the function button four times in quick succession, and hold it down the fifth time until you hear a sound.
If your Smart Finder is not added to your Apple Account within ten minutes, it will switch off automatically. Switch the Smart Finder on again and repeat the steps for connecting to Apple Find My.
Still no luck? Create a ticket via our contact form. Our customer service team will be happy to help you further!
Translation generated by AI.