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Fresh 'n Rebel | Customer Service | Support
Product
Earbuds
Twins Rise (3TW3500)
Twins Rise (3TW3500)
Documents & videos
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How do I reset the Twins Rise?
My Twins Rise earbuds stay connected to my phone while in the charging case, now what?
Sound is only coming from the left/right earbud from my Twins Rise. What now?
I have the Fresh 'n Rebel audio app, but I can't connect my earbuds?
I lost my charging case from my Twins Rise, can I purchase a new one?
How do I activate voice assistance on the Twins Rise?
How do the touch/button controls work on the Twins Rise?
What is the difference between ANC and Hybrid ANC?
How do I turn ANC on/off on the Twins Rise?
How do I turn on/off Ambient Sound mode on the Twins Rise?
What is Ambient Sound Mode?
What is ANC, how does it work?
What are ENC microphones? (perfect for calling)
How do you switch between different devices (multipoint)?
Lost one of the silicon eartips from my Twins Rise, can I purchase new ones?
What is the LED behavior of Twins Rise?
My Twins Rise appears twice in the Bluetooth list, what now?
What is the autopause feature on my Twins Rise?
How do I connect multiple devices (multipoint) to my Twins Rise?
What is multipoint?
What should I do if the Bluetooth connection is occasionally disconnected?
Can't find the Twins Rise in the Bluetooth list, what now?
How do you connect the Twins Rise?
Documents & Videos
Downloads
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