To reset the Twins 1, please follow these steps:
1. Place the earbuds back inside the charging case and leave the lid open.
2. Hold the reset button for 5 seconds until the outside LED blinks 3 times. Your earbuds will reset.
3. Wait 10 seconds before opening the case again.
If that doesn't solve the issue, you can try the following:
1. Allow the battery of the Twins 1 to fully drain. You can do this by taking the earbuds out of the case and leaving them until the lights no longer turn on.
2. Fully recharge the Twins 1 and try connecting them again.
Translation generated by AI.