Sorry to hear you lost the charging case for your True Wireless Earbuds. You can request a new one by reaching out to our customer care team. Please create a ticket here and include your model/product number, and your complete address. Please note that the availability of charging cases is limited as we recycle these cases and rely heavily on returned units. We will do our best to send you a new one as soon as possible, subject to availability.
Translation generated by AI.